Sales & communication training for the Aged Care industry


We teach sophisticated, ‘consultative approach' selling methods to empower your teams to become 'trusted advisors'

Find out how we can help you achieve positive commercial outcomes for your team by training them to sell with confidence, ease and integrity.

They learn how to: 

  • Ask the right questions and listen effectively
  • Learn how to use the language that aligns with the customer 
  • Truly understand the family/customer and their needs  
  • Discover more opportunities
  • Position themselves as the trusted expert  

We train teams in: 

  • Sales
  • Communication
  • Customer Service
  • Complaint Handling
  • Conflict Resolution 

We have trained over 8,000 savvy, sales and customer service professionals

And here are just a few of our happy clients

Discover more about the benefits from our training courses designed for Aged Care teams

Sales training designed and delivered by a proven sales expert

  • Charmaine Keegan has 25+ years sales experience
  • We are renowned for behavioural change and improved performance
  •  We empower fast and lasting results through robust methodologies that work.

Charmaine has trained thousands of savvy sales professionals, sales directors and business owners through her programs, workshops, speaking engagements and keynotes. See our results.

Charmaine Keegan - Director & Founder of Smarter Selling 

Contact us to find out how we can help you grow your business

Melb (03) 9088 3382