Sales & communication training designed for NDIS customer service teams

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Find out how we can help you achieve positive commercial outcomes with an empowered customer service team.

We teach sophisticated, ‘consultative approach' selling methods.

We train everyone who has a ‘touch point’ with a family or client - no matter their role.

We train your teams how to: 

  • ask the right questions and listen effectively
  • learn how to use the language that aligns with the customer 
  • truly understand the family/customer and their needs  
  • discover more opportunities
  • position themselves as the trusted expert  

We teach your team these strategies and MANY more so they can sell with confidence, ease and integrity . 


We have trained over 8,000 savvy, sales and customer service professionals

And here are just a few of our happy clients

Discover more about what your team will learn from our sales & communication training course

Sales training designed and delivered by a proven sales expert

  • Charmaine Keegan has 28+ years sales experience
  • We are renowned for behavioural change and improved performance
  •  We empower fast and lasting results through robust methodologies that work.

Charmaine has trained thousands of savvy sales professionals, sales directors and business owners through her programs, workshops, speaking engagements and keynotes. See our results.

Charmaine Keegan - Director & Founder of Smarter Selling 

Contact us to find out how we can help you grow your business

Melb (03) 9088 3382